No gas utility or pipeline wants to make headlines for the wrong reasons.

The process of keeping their systems safe and reliable in the Northeast, however, is a sometimes decades-long slog through century-old systems that can test even the best operators and contractors.

At Washington Gas Light Co., rules and standards that promote a more holistic approach to risk evaluation have helped pave the way for regulatory approval of safety programs that the company hopes will “continuously improve” its systems.

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